Retail Store Manager

Saddle River, NJ
Full Time
Retail
Mid Level

Company Overview

Fitz's Fish Ponds is a distinguished company known for designing, constructing, and maintaining
outstanding ponds, waterfalls, and other water features. We believe that each water feature should
be unique and welcome creative concepts. Our teams are made up of talented and creative
individuals, and as our company expands, we are constantly seeking to welcome more members to
our team!

Position Summary
As a Retail Store Manager, you will be responsible for the daily operations of the store, including
employee management, driving sales, and providing outstanding customer service to our clients.
You will play a key role in overseeing the store budget, inventory, merchandising, order fulfillment,
projects, and events, while also cultivating a creative and collaborative atmosphere that embodies
our dedication to customer success.


Responsibilities
  • Oversee the training process for new employees, focusing on FFP culture, product knowledge, sales techniques, and various associate responsibilities. Ensure that all team members are held accountable for their individual KPIs and objectives.
  • Develop staff by enhancing their knowledge and offering opportunities for ongoing growth; establish succession plans to prepare associates for future promotions.
  • Ensure payroll alignment by managing store schedules, overseeing labor costs, and adjusting to business conditions according to weekly, monthly, and quarterly sales. Plan payroll and scheduling based on store traffic to guarantee that the team is adequately staffed to assist customers effectively.
  • Establish an effective inventory management process by utilizing our POS and company software system. This includes executing essential business directives like price adjustments and ticketing procedures. To ensure loss prevention, focus on training associates, overseeing daily store activities, and ensuring that company policies are adhered to at all times.
  • Uphold the store's visual standards in alignment with the company's culture and creative vision, ensuring that product displays are consistent with other locations. Take the lead in making decisions regarding visual merchandising strategies, tailored to the layout and specific requirements of the store.
  • Responsible for maintaining appropriate product levels in both the greenhouse and on the sales floor by strategically planning and managing floor replenishment.
  • Analyze sales figures, interpret trends, and forecast future sales to manage all controllable costs and keep operations profitable.
  • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships. Service multiple customers at a time, multi-task and/or handle projects simultaneously.
  • Tasked in assisting in the cleaning and upkeep of the koi fish, plants, green houses, store tanks while ensuring the overall property is well-kept at all times. Keep the outdoor area well-maintained as necessary, which includes activities such as leaf blowing, weeding, and planting.
  • Recognize the appropriate moments to refer a customer to another department within the organization, such as Construction or Service, while ensuring that all relevant information is collected.
  • Perform any other duties and responsibilities as needed.

Qualifications
  • 3-4 years of experience in Retail Store Management or similar industry - Required
  • 3-4 years of experience managing and leading a team of associates - Required
  • Extraordinary interpersonal and communication skills, both verbal and written
  • Ability to carry out job responsibilities in a high-volume, fast-paced setting 
  • Physical requirement involving the exertion of force up to 45 pounds, including standing, lifting, and walking flights of stairs
  • High School Diploma, GED or equivalent - Required
  • Available for varied weekly shifts including weekends, holidays, peak seasons, open and closings as needed - Required
  • Familiarity with ponds, aquariums, aquatic plants or fish - a plus!


Position Information 
Full-Time       |          Starting at $60,000/annually with growth opportunities **Depending on Experience** 
Tuesday - Saturday 10:00am - 5:00pm, Sunday 10:00am - 4:00pm (Days and Hours may vary)


Benefits
● 401k and company match
● Dental Insurance
● Medical Insurance
● Vision Insurance
● Employee company discount
● High-growth and promotion opportunities!
Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*